We build AI-assisted systems that handle the repetitive, high-volume parts of customer service and internal operations, without replacing the judgment calls that still need a human. Our AI work is practical: narrow, well-scoped tools that plug into your existing support and operations workflows rather than a black-box replacement for your team.
Featured Projects
CallAI. An AI-assisted call handling system that screens and routes incoming calls, drafting summaries so human agents can respond faster.
Brantial. An AI-driven platform for automated content and data processing, cutting down manual review time on high-volume workflows.
BookGurus CS. An AI-assisted customer service layer deflecting repetitive tickets for a 200+ person fulfillment operation, keeping response times low as order volume scales.
What We Build
- AI-assisted customer support: ticket triage, draft replies, FAQ handling
- Internal knowledge assistants for operations teams
- Data extraction and classification pipelines
- Human-in-the-loop review workflows, not full autonomy
Curious What AI Could Handle for You?
We’ll look at your support volume or internal workflows and tell you honestly whether AI is a good fit, before you spend a dollar.